Complaints Procedures

Complaints Procedures

Lawson Conner Group (part of IQ-EQ) is comprised of Lawson Conner Services Limited (“Lawson Conner Services”), G10 Capital Limited (“G10”) and Sapia Partners LLP (“Sapia”). G10 and Sapia are authorised and regulated by the Financial Conduct Authority of the United Kingdom. Lawson Conner Services is a leading compliance services firm in the United Kingdom, providing compliance advisory services and ancillary services to a global client base. Regulated services are provided by either G10 or Sapia. Non-regulated services are provided by Lawson Conner Services.

Please refer to the relevant sections below for further information.

Sapia Partners Complaints Procedure

Sapia Partners Complaints Procedures (PDF)
Sapia Complaints Summary Data – April – June 2020 (PDF)

G10 Capital Ltd Complaints Procedure

G10 Capital Ltd Complaints Procedures (PDF)